Getting Groceries in China (2026)
7 min readUpdated October 1, 2026For business travellers
You do not need a kitchen to need groceries on a long factory trip. Water, snacks, fruit, toiletries and a phone charger always run out at the wrong moment. China has some of the fastest grocery delivery in the world, but most of it runs on Chinese-language apps. This guide covers what exists, what works for a foreign visitor, and the simple fallbacks.
At a glance
| App | Chinese only | Needs a Chinese phone number |
|---|---|---|
Meituan (Xiaoxiang Supermarket and instant shopping) | Yes | Yes |
| Meituan has an English-friendly path for some visitors, but for grocery and instant shopping expect Chinese screens and phone verification. Availability changes, so treat this as the stricter answer. | ||
Hema (Freshippo) | Yes | Yes |
| Alibaba's supermarket chain. Stores accept in-store payment by Alipay; the delivery app is Chinese and needs an account. | ||
JD (JD Instant and JD Supermarket) | Yes | Yes |
| Strong for packaged goods and electronics. Account registration and delivery details are in Chinese. | ||
Dingdong Maicai | Yes | Yes |
| Fresh produce delivery, mainly in large eastern cities. Not practical for a short stay. | ||
Alipay (to pay in stores) | No | No |
| Works with a foreign number and foreign card for in-store payments at many shops. Limits and card support change, so keep some cash as a backup. | ||
A check means yes. Green means easier for visitors. Requirements change, so check the app before you rely on it.
Steps to set up
- 1
Set up payment before you land
Install Alipay and add your foreign card, and sort out your connection using the local phone number guide. Keep a little cash too. Small shops and market stalls sometimes decline foreign cards.
- 2
Work out what is near your hotel
Open a map app and look for a convenience store, a Hema or a local supermarket within walking distance. Do this on day one, not at 10pm when you are thirsty.
- 3
Do a first-day bulk shop
Buy water, snacks, breakfast items, toiletries and any charger or adapter you forgot. A single trip on arrival beats repeated small trips when your schedule is full of factory visits.
- 4
For delivery, give the courier what they need
Write the hotel name and address in Chinese, your room number and a phone number the courier can reach. Ask the front desk whether they accept deliveries and where they will hold them.
- 5
Check the order on receipt
Check expiry dates, packaging and quantities when the goods arrive, especially for fresh food and imported items.
- 6
Ask for help if registration blocks you
If an app will not accept your number, do not waste an evening on it. Message China Front Desk with your hotel and what you want, and we can order for you.
The main grocery options
China has two layers of grocery shopping. There is the physical layer, which includes supermarkets, convenience stores, fruit shops and wet markets. Then there is the delivery layer, where apps promise goods at your door in around half an hour in many cities. Both are good. The physical layer is much easier for a visitor.
- Convenience stores such as 7-Eleven, FamilyMart and Lawson are in most large cities and open late. They are the quickest source of water, drinks, snacks and basic toiletries.
- Supermarkets such as Walmart and Sam's Club are present in many cities. Sam's Club is membership-based, so check whether visitors can enter before you travel.
- Hema (Freshippo) combines a supermarket with ready meals and fresh food, and it also delivers from the store.
- Local supermarkets and fruit shops are everywhere and are usually the cheapest.
For restaurant food rather than groceries, see the Meituan guide.
Delivery apps and why they are hard for visitors
Meituan (including its grocery service, Xiaoxiang Supermarket), Hema, JD and Dingdong all cover groceries. Delivery times of around 30 minutes are common in dense urban areas, but they depend on the area, the time of day and the weather. Out in an industrial zone, expect slower delivery or no coverage at all.
The practical problem is registration. These apps are in Chinese, they usually verify by SMS code to a +86 number, and the delivery address and courier calls are all in Chinese. Some have partial English or work through mini programs inside Alipay or WeChat, but this changes often and is not reliable enough to plan a trip around. Read the local phone number guide for how this plays out across apps.
What business travellers actually buy
On a multi-week factory or sourcing stay, the list is usually boring and practical:
- Bottled water and tea. Most people in China drink boiled or bottled water rather than tap water, and hotels usually have a kettle.
- Breakfast items for early starts, such as bread, yoghurt, fruit and instant oats, because factory visits often begin before hotel breakfast is served.
- Snacks for long drives between sites, and gifts for contacts if you want to bring something.
- Toiletries, laundry supplies and a spare charger or travel adapter.
- Imported snacks and drinks, which are sold in larger supermarkets and Hema stores. Prices for imported items are often higher than at home.
Medicine and health items
Basic items such as plasters, hand sanitiser and rehydration salts are easy to find at pharmacies and convenience stores. If you are ill, tell your hotel and ask them to help you find a hospital with an international or foreigners' clinic.
Staying near industrial zones
Hotels close to factories in places like Dongguan or Zhongshan can be a long way from supermarkets, and delivery coverage is thinner than in city centres. A few habits help:
- Stock up in the city before you head out to the zone.
- Ask the factory host where the nearest shop is. They know, and they will often take you.
- Keep a reserve of water and food in your room for days when meetings overrun.
- Keep receipts. Small supermarket receipts are not always valid expense records, so ask your finance team what they need.
If you also need rides, bikes or power banks while you shop, see the guides on DiDi, shared bikes and power banks.
Frequently asked questions
Can I use Meituan or Hema for groceries without a Chinese phone number?
Usually not directly. These apps generally verify by SMS to a +86 number. Rules change, and some features are available through Alipay mini programs, but you should not count on it. China Front Desk can place the order for you.
Can I pay for groceries with a foreign card?
Often yes, through Alipay or at larger stores that accept international cards, but small shops may not. Carry some cash as a backup.
Is it safe to drink tap water in China?
Most people, locals included, drink boiled or bottled water. Use bottled water or the kettle in your hotel room.
Can groceries be delivered to my hotel?
In many cities, yes, but it depends on the hotel's policy and your location. Tell reception to expect it and provide your room number and a phone number.
Can I buy imported snacks and drinks?
Yes, mainly in larger supermarkets and Hema stores in big cities. Choice is smaller in industrial towns.
China Front Desk
Let China Front Desk handle it
Message an agent and we order on the Chinese apps for you: food, drinks, groceries, rides, shared bikes, power banks, items and more. No Chinese, no Chinese phone number and no Chinese bank card needed. From $7 a day.
- Order water, snacks and essentials to your hotel while you are in meetings.
- Place orders on Chinese grocery apps that need a local account.
- Write your hotel address and delivery instructions in Chinese for the courier.
- Find the nearest supermarket or pharmacy to your hotel or factory and send you the location.
Suggested articles
- Read the guideChina 101Using Meituan to Order Food
- Read the guideChina 101The Essential Apps in China
- Read the guideChina 101Do I Need a Local Phone Number?
- Read the guideChina 101Using Taobao
- Read the guideChina 101Getting Discounts and Deals
- Read the guideChina 101Accessing Power Banks
- Read the guideDoing Business in ChinaThe Top Cities for Business Travellers
- Read the guideDoing Business in ChinaDongguan, Welcome to Factory Land
Details such as prices, opening hours, app requirements and local rules change often. Treat this guide as a starting point and confirm anything important before you travel.

