Setting up Didi and Ride Sharing
7 min readUpdated October 1, 2026For business travellers
DiDi is the main ride-hailing service in China, and for most business travellers it is the easiest way to get between a hotel, a factory and a station. The language barrier with drivers is the real challenge, not the app. This guide covers setup, pickups and what to do when it goes wrong.
At a glance
| App | Chinese only | Needs a Chinese phone number |
|---|---|---|
DiDi (international / English app) | No | No |
| English interface and foreign phone numbers are accepted. Available car types and payment options can be more limited than in the Chinese version. | ||
DiDi mini-program in Alipay | No | No |
| Works through your Alipay account with your foreign card. Alipay has an English interface, though some ride details appear in Chinese. | ||
DiDi mini-program in WeChat | Yes | No |
| Chinese interface. Needs WeChat Pay with a working card. Use Alipay if you can. | ||
Amap taxi calling | No | No |
| Amap can call taxis and compare ride-hailing services in English, using your Alipay account. | ||
A check means yes. Green means easier for visitors. Requirements change, so check the app before you rely on it.
Steps to set up
- 1
Choose your route in before you land
Decide whether you will use the DiDi app or the Alipay mini-program. Setting up Alipay first (see the essential apps guide) gives you both a payment method and a ride option.
- 2
Add a payment method
Link your foreign card to Alipay or WeChat Pay, or add a card in the DiDi app if it is available to you. Test with a short ride in the first hours of your trip, not on the way to a meeting.
- 3
Save your destinations in Chinese
Copy the Chinese name and address of your hotel, factory and station into your notes. Have your host write the factory gate name, because large industrial parks have many entrances.
- 4
Set the pickup point
Drop the pin at the suggested pickup spot. In busy areas the app often will not let cars stop in front of the building, so walk to the marked spot.
- 5
Check the car and the plate
Match the licence plate and the car colour on screen before getting in. The driver may confirm your phone number digits or your name.
- 6
Handle the driver call
Drivers sometimes call to confirm the pickup. If you do not speak Chinese, answer, say "hotel" or the building name, and hand over to the front desk or use a translation app. Messaging in the app also works.
- 7
Keep the receipt
Ride receipts and fapiao can be requested through the app after the trip. Do it the same day while the trip is fresh, if your employer needs expense proof.
DiDi app, mini-program or Amap
There are several ways to reach DiDi. The standalone international app has an English interface and takes foreign phone numbers. The mini-programs inside Alipay and WeChat use your wallet account and let you pay with whatever card is linked there. Amap can also call cars and taxis, and shows prices from several providers.
Which one works best for you depends on your country, your phone and the current rules, which have changed several times. The reliable approach is to install two options and try a ride in your first hour in China.
Payment with a foreign card
The simplest approach is Alipay with a linked foreign card. The ride is paid automatically at the end. If a payment fails, the app may block new rides until it is cleared, so check your card works and has enough credit before travelling. Check the current price estimate in the app before you confirm, because prices change with demand and time of day.
- Keep a second payment method in your wallet.
- Notify your bank that you are travelling, since overseas wallet payments can be flagged.
- Some rides allow tips or road tolls to be added at the end. Check the final amount.
Pickup points and showing your destination
Most delays come from a pickup spot that is not where the passenger thinks. Hotels in dense districts often have no stopping point at the door. Follow the pin, not your instinct.
Drivers follow the destination in the app. Even so, they may ask where you are going. Keep the Chinese address ready, ideally as a screenshot, and show the map. This matters for factories, because the name of a company can differ from the name of the industrial park or road.
- Screenshot the destination in Chinese before you get in.
- Ask your host to confirm the gate or building name.
- If the driver goes to the wrong gate, show the map and the pin.
- Check that the in-app route looks sensible. In the app, you can follow the route to see if the car is heading the right way.
Taxis versus ride hailing
Regular taxis still run in every city and are the norm at train stations and airports. Hail one on the street, or join the official queue. Metered fares are regulated. Some drivers are less familiar with apps and with foreign payment, so keep some cash or an Alipay QR scan available.
| Option | Good for | Watch out for |
|---|---|---|
| Ride hailing (DiDi) | Hotel to factory, early starts, known pickup | Pickup points, driver calls in Chinese |
| Taxi | Stations, airports, short hops | Cash or QR payment only, drivers may not know the destination in English |
| Metro | Big city centres, avoiding traffic | Large stations, rush hour, not near most factories |
| Shared bike | Last mile in a hotel area | Unlocking for foreign accounts, see the bikes guide |
Airports and early starts
Airports have a dedicated ride-hailing pickup area, often away from the arrivals door. Follow the signs in the airport or the pin in the app. The taxi rank is easier on arrival if you are tired, and fares are metered.
For an early factory visit, book a ride the night before or schedule it in the app if your option supports that. Industrial areas can have fewer cars waiting at dawn. Agree the time with your host and leave a buffer, because large factory zones involve security checks at the gate.
Plan a return too. Many factory parks are far from the city, and it can be hard to hail a car from the gate. Ask your host to arrange transport, or ask us to book one. See the city guides for Dongguan and Shenzhen.
Safety and good habits
- Confirm the plate and car before getting in.
- Share your trip with a colleague if the app allows it.
- Put your hotel name card in your pocket as a fallback.
- Keep your phone charged. A power bank rental is a good safety net.
Frequently asked questions
Can foreigners use DiDi in China?
Yes. There is an English DiDi app that takes foreign phone numbers, and DiDi can be reached through mini-programs in Alipay and WeChat. Features differ, so try both.
Do I need a Chinese phone number for DiDi?
Not for the English app or the Alipay route in most cases. The driver may call you, so a number that can receive local calls helps. See the local phone number guide.
What if the driver cannot find me?
Move to the pin the app shows and message the driver. Use a translation app or ask a hotel employee to speak to the driver.
Is it safe to take taxis in China?
Licensed taxis and ride-hailing cars are generally fine. Check the plate and use the app so the trip is recorded.
Can China Front Desk book a ride for me?
We can arrange rides on Chinese apps for you and pass on the car details and pickup spot. Message us with the pickup, destination and time.
China Front Desk
Let China Front Desk handle it
Message an agent and we order on the Chinese apps for you: food, drinks, groceries, rides, shared bikes, power banks, items and more. No Chinese, no Chinese phone number and no Chinese bank card needed. From $7 a day.
- Book a ride on a Chinese app and send you the car details and pickup spot
- Write your destination in Chinese so you can show the driver
- Arrange an early pickup to a factory or a ride back from an industrial park
- Sort out a failed payment or a stuck account
Suggested articles
- Read the guideChina 101The Essential Apps in China
- Read the guideChina 101Do I Need a Local Phone Number?
- Read the guideChina 101Unlocking Shared Bikes
- Read the guideChina 101Accessing Power Banks
- Read the guideChina 101Using Meituan to Order Food
- Read the guideDoing Business in ChinaThe Top Cities for Business Travellers
- Read the guideDoing Business in ChinaShenzhen, the Technology Capital
- Read the guideDoing Business in ChinaDongguan, Welcome to Factory Land
Details such as prices, opening hours, app requirements and local rules change often. Treat this guide as a starting point and confirm anything important before you travel.



